Frequently Asked Questions
Everything you need to know about our tobacco-free nicotine products.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy for nicotine pouches?
Due to the nature of our products, we can only accept returns on unopened and sealed cans within 30 days of purchase for a full refund.
Are your nicotine pouches 100% tobacco-free?
Yes, all products on our site use synthetic nicotine or nicotine salts derived from non-tobacco sources, ensuring a completely tobacco-free experience.
Do I need to be of legal age to purchase?
Yes, you must be 21 years of age or older to purchase any nicotine products. We use a secure third-party age verification system at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as secure mobile payments.
How should I store my nicotine pouches?
To maintain freshness and potency, we recommend storing your pouches in a cool, dry place away from direct sunlight.